Delivery Information

Delivery

Any delivery period quoted by the company is provided as a guide for the customer. The company shall not be held responsible for any loss incurred by a customer due to delivery of the goods being out with the period quoted.

Your order will usually be dispatched within 5 working days as long as all items are in stock; if there are item(s) out of stock we will send them as soon as is practicable. If the item is permanently out of stock, we will contact you via telephone or email and arrange a refund.

If you haven't received your order within the specified time or there is a problem with your order, please advise us at the earliest convenience on 01202 522097. Please have the Order ID and date the order was placed to hand.

 

Change or cancel an order

If you wish to change or cancel an order please contact our Customer Service team on 01202 522097  Please have the Order ID and date the order was placed to hand.

If your products have already been dispatched or delivered, you will need to follow our returns procedure.

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